17 avril 2026
Empathy Isn’t Enough: Why Managers Fail Parental Leave
Most managers don’t fail parental leave because they don’t care. They fail because they rely on care instead of structure. Real stories, hidden costs, and what actually breaks when employees return.
Theresa Gschwandtner
Founder & CEO, Kundra

Why good managers fail parental leave, and what it costs companies
Most managers don’t fail parental leave because they don’t care.
They fail because they rely on care.
In a recent conversation on the Human Factor podcast with Yaniro, I shared a story that still doesn’t sit comfortably with me.
A team member came back from maternity leave.
I did what I believed a good manager should do:
I checked in regularly
I created space
I reduced pressure
A few weeks later, she told me:
“This was the hardest month of my career.”
At the same time, Alexis (founder at Yaniro) shared a similar story.
He told a returning employee:
“Take your time. No pressure.”
Her feedback?
“That’s kind… but it doesn’t help me.”
Two different managers.
Same intention.
Same outcome.
The real problem: empathy without structure
Most companies approach parental leave like this:
Be supportive
Be flexible
Trust the manager
But here’s what actually happens operationally:
No structured handover → work gets fragmented
No clear ownership → decisions slow down
No defined return plan → expectations stay unclear
The result isn’t less pressure.
It’s ambiguity.
And ambiguity is what creates stress, underperformance, and disengagement.
A predictable event… treated like an exception
Parental leave is one of the most predictable events in a company.
You have months to prepare.
And yet, in most organizations, it still looks like:
One HR email
A few informal conversations
A manager figuring it out alone
From the outside, everything looks “handled.”
From the inside, it’s mostly improvisation.
Where it actually breaks: before, during, after
What emerged clearly from the podcast, and from dozens of conversations with managers and employees, is that the failure is rarely in one moment.
It’s cumulative.
1. Before the leave: unclear coverage
In many cases, there is no real decision on:
What work continues vs. stops
Who owns what
What success looks like during the absence
Instead, teams “absorb” the work.
Which leads to:
hidden overload
slower execution
diluted accountability
2. During the leave: loss of continuity
Without a defined structure:
information gets lost
priorities shift without visibility
re-entry becomes harder
Even when intentions are good, the system doesn’t preserve continuity.
3. Return: the most underestimated risk
This is where most managers believe empathy is enough.
It isn’t.
From my own experience managing Ines, who I worked closely with during two maternity leaves, this is where I got it wrong.
I focused on:
flexibility
emotional support
giving space
What I didn’t provide was:
a clear ramp-up plan
defined expectations
structured ownership
The result?
She came back motivated, but into ambiguity.
And ambiguity is exhausting.
What makes this expensive (but invisible)
When parental leave is poorly structured, the cost doesn’t show up where you expect.
It’s not just the absence.
It’s the ripple effects:
Delayed projects
Slower decision-making
Team overload
Manager bandwidth drain
And, most critically: attrition after return
In our analysis, this can reach up to €85k per leave.
Not because of the leave itself.
But because of how it’s managed.
The uncomfortable truth
The managers who “fail” these situations are often the best ones.
They care.
They invest.
They try to do the right thing.
But they are missing a system.
What actually changes outcomes
The difference between a difficult return and a successful one is not personality.
It’s structure.
The companies that get this right don’t rely on improvisation.
They design the transition:
Before: clear coverage + career conversation
During: defined communication preferences
Return: structured ramp-up with milestones
Not to reduce humanity.
But to support it.
A different way to think about parental leave
Most organizations still treat parental leave as:
→ an HR topic
→ a compliance moment
→ a temporary disruption
But in reality, it’s something else entirely:
→ a continuity test
→ a performance risk
→ a pipeline moment
A question worth asking
Think about the last parental leave in your team.
Not the leave itself.
The return.
Was there a clear ramp-up plan?
Were expectations explicit?
Did performance recover, or stall?
What happened 6 months later?
If the answer isn’t clear,
the issue isn’t parental leave.
It’s visibility.
Final thought
Good intentions don’t create good outcomes.
Systems do.
And parental leave is one of the clearest places where that gap shows.
If you want to go deeper, I shared more of these learnings in my conversation with Yaniro (first podcast I ever recorded in French!) .